Privacy Policy
At Wooffé, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit our website, book services, or interact with us.
- Information We Collect
We collect the following types of personal data to provide you with the best experience:
a. Information you provide to us
- Personal details such as name, email address, phone number, billing and shipping address
- Payment information, securely processed via third-party payment gateways (we do not store your payment details)
- Pet information, including your pet’s name, breed, age, and grooming preferences
- Communication data, such as messages, inquiries, or feedback you send us
b. Information we collect automatically
- Website usage data, including IP address, device type, browser, and how you interact with our site
- Cookies and tracking technologies to enhance your browsing experience (see section 7 for details)
- How We Use Your Information
We use your data to:
- Process bookings and provide pet grooming services
- Personalize your experience on our platform
- Process payments securely and prevent fraud
- Improve our website, products, and services
- Send promotional offers, updates, or important notifications (you can opt out at any time)
- Comply with legal and regulatory requirements
- How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers, including payment processors, booking software, and marketing tools
- Legal authorities, if required by law, fraud prevention, or to protect our rights
- Third-party cookies and analytics tools, such as Google Analytics for website insights
- How We Protect Your Information
We implement strict security measures, including:
- SSL encryption for secure transactions
- Restricted access to personal data
- Regular monitoring for security vulnerabilities
- Your Rights and Choices
You have the right to:
- Request access to your personal data
- Request corrections or deletion of your data
- Opt-out of marketing emails at any time
- Disable cookies via your browser settings
- Cookies and Tracking Technologies
Our website uses cookies to improve user experience. You can manage cookie preferences through your browser settings.
- Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy policies or content.
- Updates to This Privacy Policy
We may update this policy occasionally. Please check back for any changes.